Your purchase from the Bike Gallery marks the beginning of our relationship, not the culmination. Our staff is dedicated to ensuring that all of your cycling journeys are positive ones. We also have an array of guarantees to help assure that you get the service you deserve. If we, or a product you purchase from us, fails to meet your expectations please don’t hesitate to let us know.
Bike Gallery Guarantees
100% Satisfaction Guarantee
You can trust the Bike Gallery to be your friend and partner when you purchase new bikes, clothing and accessories. If for any reason you are unsatisfied with your purchase within 30 days please bring it back for a credit or exchange.
We believe that a great price is part of great service, so we sell at the lowest price and back it up with a No Hassle 30 Day Price Matching Promise. We match local or internet prices to make shopping at the Bike Gallery an easy and affordable choice.
Professional Fitting Service Guarantee
We are so sure that you’ll love your Bike Gallery fitting that we guarantee it. All our fitting services are guaranteed for one year. If for any reason you don’t feel you are not benefiting from your Bike Gallery fitting, we want to know. Call us and we’ll work hard to make it right.
Largest Inventory in Portland
With six locations in the country’s most vibrant cycling community, we need to have something for everyone in stock and ready to purchase. Your time is valuable, we want you to get what you need when you need it from the Bike Gallery.
Friendly & Approachable Employees
Visiting the bike shop should be fun. That’s why we train our friendly and knowledgeable employees to treat you with respect and kindness.
Most Experienced Mechanics in Portland
When you have your bike serviced at the Bike Gallery, you are being helped by the best trained and most knowledgeable technicians in town. Our service department is so good, that we travel around the country training other bike dealerships how to excel.